Because the bar is low, companies have an opportunity to differentiate through customer experience. They'll have to, to stay competitive with overseas companies.
James,
Glad you like it! I find it easier especially when you start to get busy. Yes I use youtube to record direct. I'll try seesmic and compare.
We got more attention from the blogpost the day before than the day we were on air. Weird aye?
Where brand guidelines meet social media guidelines
-
This very public Twitter incident was a good reminder about the importance
of social media guidelines. And it got us at sy-ENGAGE thinking… Where’s
the lin...
Attribute Tags and Their Alternatives
-
While reviewing an article or a story you or someone else has written, you
notice a preponderance of iterations of what are often referred to as
attribute ...
Hiring for Attitude
-
“Most new hires do not fail on the job due to lack of skill,” says Mark Murphy. Attitude is a bigger issue than skill. Consequently, most of our approaches t...
SearchCap: The Day In Search, March 9, 2012
-
Below is what happened in search today, as reported on Search Engine Land
and from other places across the web. From Search Engine Land: Four
Seriously Coo...
Using Twitter as a Professional Development Tool
-
Last week during a discussion about design, Jeanette Campos asked me a
fairly is simple question: What are the three artifacts that have shaped
you most as...
MOOCs for the win!
-
Massive open online courses, or MOOCs, are getting attention on various
blogs and news sites. I’ll try and synthesize the conversation over the
last few we...
eLearning Learning Adds Personalized Subscriptions
-
Aggregage, the platform that powers eLearning Learning has added a powerful
personalization engine. That means that eLearning Learning now allows
users ...
HiVE Vancouver is officially open
-
This week saw the Gala opening of Vancouver’s newest coworking and
community space, the HiVE. The HiVE occupies the second floor of three
recently restore...
Gone GoDaddy Gone
-
If you’ve never used GoDaddy for your domain names, let me try to describe
the experience. Have you ever been walking down the street in NYC or Las
Vegas a...
Aloha and welcome to Joyful Jubilant Learning
-
Ua ola loko ‘ao i ke aloha; Aloha provides life and learning from within.
We, of the Joyful Jubilant Learning (JJL) Advisory Board, are most proud
that JJL...
Beyond Blogging: What's in a Name?
-
This is a transcript taken during the Beyond Blogging conference by Jaymin
Carthage. Some details, spelling and punctuation have been cleaned up.
Anyone ...
Exciting New Site for Brain Based Leadership
-
Endless thanks to each of you in the *Brain Based Business Community*, and
to *Know More Media* leaders - my good friends and wonderful colleagues. As
li...
The Great Photography Waste
-
I was chatting with my good buddy Steve Garfield today after I saw his post
reacting to how the Boston Globe handled an article I was quoted in that
talked...
Posts
3 comments:
I like your passion for customer service. Neat idea. To be honest the bar is extremely low in New Zealand, hopefully this can help pull it up.
Cool - Great vid Marie - I would far rather watch a vid than read a post!
I think I should start Vlogging - do you use YouTube to record it direct?
Ps How many hits do you get from being on the radio?
Ben,
Because the bar is low, companies have an opportunity to differentiate through customer experience. They'll have to, to stay competitive with overseas companies.
James,
Glad you like it! I find it easier especially when you start to get busy. Yes I use youtube to record direct. I'll try seesmic and compare.
We got more attention from the blogpost the day before than the day we were on air. Weird aye?
Post a Comment